On-line Banking Payment Option
When making online payments, please be sure to select the appropriate option for your payment – taxes OR utilities. While we have occasionally been able to correct the allocation when it is obvious, for example, a $2,000.00 payment on a utility account would appear to be an allocation error and we would apply it to the tax account, however, with the increasing amount of online payments, catching these misallocations cannot be guaranteed. Please ensure that the Town has your current contact information on file.
For Property Tax payments, please use your Roll number as your account number. Note you may need to add zeros in front of the number to complete the number of digits required by your financial institution. Below are some examples of how a Roll number would convert to an account number:
- Roll Number 12345.000 would be 000012345 (assuming 9 digits are required). Note in this example, that the only numbers after the decimal point are zeros.
- Roll Number 12345.010 would be 012345010 (assuming 9 digits are required). Note in this example, that there are numbers other than zero after the decimal point so they must be included in the account number.
For Utility payments, please use your account number as provided on your utility invoice. Below are examples of how a utility account number would be converted for online payments (the “dash” is not entered as part of an account number):
- Account Number 12345-0 would be 000123450 (assuming 9 digits are required).
- Account Number 12345010-0 would be 123450100 (assuming 9 digits are required).
To ensure your electronic payment will not be subject to a late penalty, please allow at least 3 business days for processing. Note that payment must be credited to the Town account by the due date to be considered on time. Check with your financial institution regarding the actual transfer date of your payment. When making an electronic payment for the first time, it is recommended that payment be submitted 7 days prior to the due date to allow time to correct any submission errors.
For further assistance on how to enter your Roll or account number, please contact your financial institution as their requirements may vary from these examples.